Policy Page – Ecotone Acoustics Pvt Ltd
Welcome to PackSound.in, the official website of Ecotone Acoustics Pvt Ltd. By using our website and purchasing our products, you agree to comply with the following terms and policies.
Terms and Conditions
All products and services offered on PackSound.in are subject to availability.
Prices and product specifications are subject to change without prior notice.
Ecotone Acoustics reserves the right to refuse or cancel any order at its discretion.
Unauthorized use of content, images, or trademarks from our website is strictly prohibited.
Customers must provide accurate shipping and billing information to ensure timely delivery.
Cancellation and Refund Policy
Order Cancellation: Customers can cancel their order within 2 days of placing it. Cancellations after this period will not be accepted.
Refunds: Refunds are only applicable if the product received is damaged upon delivery. Customers must notify us with photographic proof within 24 hours of receiving the product.
Return Process: To initiate a refund request, please contact our support team at sales@ecotone.co.in with order details and proof of damage.
Shipping and Delivery
We offer PAN India delivery for all our products.
Shipping timelines may vary based on location and product availability.
Customers will receive tracking details once the order is dispatched.
Any delays due to unforeseen circumstances (e.g., weather, transportation issues) will be communicated promptly.
Contact Us
For any queries regarding orders, refunds, or product details, please reach out to us at:
📧 Email: sales@ecotone.co.in
We appreciate your trust in Ecotone Acoustics Pvt Ltd and look forward to serving your acoustic needs!